Canon close online store

Canon Australia closes online Canon Store to support local retail partners

1st September 2020

To our valued Canon consumers,

This notice is to inform you that Canon Australia will be ceasing the operation of its direct to consumer marketplace – Canon Store – for the foreseeable future, effective from 30 September 2020.

The Canon Store was launched in 2011 as an ecommerce platform designed to expand online shopping options for local consumers. Fast forward to 2020, the unprecedented challenges currently facing the Australian market has seen Canon Australia re-examine the best way to help consumers access our products, services and support. As a result, we are proudly streamlining our efforts in supporting local retailers to drive competition in the local market and bring you the best value product offers, promotions, services and experiences possible.

Key dates to note:
• Last orders: The Canon Store will stop taking product orders on 30 September 2020.
• Gift cards and vouchers: Active Canon Store gift cards and vouchers can be applied to purchases and used in conjunction with eligible offers on the Canon Store until 30 September 2020. Please contact Canon Australia via to discuss how you can redeem any non-expired gift cards or vouchers beyond this date.
• Promotional codes: Canon Store promotional code and discount offers are valid until 30 September 2020. Please contact Canon Australia via if you have questions about a current promo-code that may be affected. Canon Store codes will not be transferable to other retailers or offers.
• Products on backorder: Canon Store will no longer accept payment for products on backorder and will no longer add consumers to waitlists for out of stock product. Product purchases on backorder will continue to be filled for stock scheduled to arrive before 30 September 2020. Canon will directly contact consumers with orders scheduled to arrive after this date to arrange a refund or support via a local retailer.

Purchases made on the Canon Store prior to 30 September 2020 will still receive free shipping and will be covered by the Canon 14 Day Peace of Mind return policy. Canon Australia’s unique 5-year local warranty for Mirrorless, DSLR, Digital Video Camera & Lens products is unaffected by the Canon Store closure and will continue to be supported for purchases made at authorised Canon sellers.

If you have any questions, please contact us via Or visit our Frequently Asked Questions page here.

Moving forward, Canon will continue to work with local retailers to bring hands-on product experiences and promotions to consumers. To stay up to date with the latest product offers, experiences and news, we encourage you to follow Canon Australia on Facebook, Instagram, and YouTube.

We’d like to take this opportunity to thank you for your support over the years. We look forward to bringing you the best of our innovative products, services and imaging solutions in new ways and trust that you will benefit from our strengthened arrangement with local retailers.

Canon Australia

How to Streamline Your Restaurant Service

“The trick is, it’s very simple, you’ve got to be hospitable and kind to people and enjoy the time you spend with your customers. If you don’t like people, don’t open a restaurant!”

Renowned French chef and restaurant owner Thierry Galichet has over 35 years experience running restaurants. At 20 years old, Thierry opened a restaurant with only $6,000 and today owns and operates Spring Hill’s (Brisbane) La Cache à Vin.

La Cache à Vin uses integrated partners Idealpos and Tyro to streamline its service and focus on what matters most: the customer.

You can find out more about how Idealpos is right for your restaurant by visiting and then connecting with our sales team.

Idealpos seamlessly integrates with Tyro’s EFTPOS machine. To find out whether this bank for business is right for you, visit

#idealpos #rivdoc #tyro #streamline #restaurant #service

How Long Is The Weight In Your Store

Do you use scales in your store to sell your produce, and have you ever thought about the repercussions if your scales are not measuring properly? Even if they are measuring correctly, are you using them correctly?

When selling items by weight (or many other measured tools), you fall into the Australian Government’s standards and procedures set by the National Measurement Institution (NMI). Idealpos has to, due to interfacing with scales, comply with these regulations and we are NMI certified with our software. To be compliant, you are required to ensure your scales have been certified, and a sticker is placed on the POS terminal/s attached to scales, with the Idealpos NMI certification number.

Recently the NMI were featured on The Project (skip to 27:15 to watch it), to talk about the importance of complying, using scales correctly, and also to educate consumers on the requirements of business compliance.

The guidelines are there to help both the consumer and the business owner. While a set of scales that weighs incorrectly might be ripping the customer off, another set of scales might be giving product away, resulting in the business losing money. When you add up a single gram over the entire sales for a week, it’s a large discrepancy.

Contact us for more information, or contact the NMI.

Idealpos Update

Ideal Handheld v3 Update

There is a new version of Ideal Handheld 3.0.4 on the app store and has the following changes:

New Feature:

– Support for Multiple Table Maps

In Settings you can set a default Table Map to be used each time the device is accessed. You are able to lock the Table Map so that only 1 Table Map is able to be used. Read More