PRIVACY
POLICY.

Our Commitment to Your Privacy

Riverina Document Centre is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website rivdoc.com.au or interact with us in any way.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of personal information:

• Contact Information — Name, phone number, email address, business name, and postal address.
• Order & Purchase Details — Products or services you purchase or enquire about.
• Communication — Emails, contact form messages, or other correspondence with us.
• Technical Information — IP address, browser type, pages visited, time spent on site, and other analytics data.

How We Collect Information

Information is collected through the following methods:

• Website contact and enquiry forms
• Online orders and quote requests
• Email or phone correspondence
• Cookies and analytics tools (e.g. Google Analytics)

Why We Collect Your Information

We use your personal information to:

• Provide products and services you request
• Respond to enquiries and support requests
• Send quotes, invoices, and order updates
• Improve our website and customer experience
• Comply with legal obligations

Disclosure of Personal Information

We do not sell or rent your personal information to third parties.

We may share your information with:

• Service providers assisting with website hosting, analytics, or IT services
• Freight or courier partners for the purposes of product delivery
• Legal or regulatory authorities where required by law

Security of Your Information

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. Our measures include:

• Secure web hosting infrastructure
• SSL encryption on all data transmissions
• Restricted access to business systems and records

Cookies & Tracking

Our website may use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic.

You can manage or disable cookies at any time through your browser settings. Note that disabling cookies may affect some functionality of our website.

Access & Correction

You have the right to:

• Access the personal information we hold about you
• Request corrections if your information is inaccurate or outdated
• Request deletion of your personal data, subject to legal obligations

To make a request, please contact us using the details in the Contact Us section below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised effective date. We encourage you to review this page from time to time.

Contact Us

For questions, access requests, or complaints regarding your privacy, please contact us: